99ji Privacy Policy

1 Who We Are

99ji is an online gaming and sports betting platform operating at https://99ji.best, serving players across the Philippines. We are the data controller responsible for the personal information you share with us when you register, deposit, wager, or interact with any part of our platform.

99ji processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC). Where our operations involve payment processing or identity verification that touches international data flows, we apply appropriate safeguards consistent with Philippine law and international best practice.

We have appointed a Data Protection Officer (DPO) responsible for overseeing our data protection practices. You can contact the DPO at any time — details are in Section 13 of this policy.

2 Data We Collect

99ji collects only the data it genuinely needs to provide its services, verify your identity, process transactions, and meet its regulatory obligations. Here is a breakdown by category:

3 How We Collect Your Data

99ji collects data through several channels, all of which you interact with directly or indirectly when using the platform:

• Registration and account setup — when you fill in the sign-up form, you provide your name, mobile number, email, and date of birth directly.
• KYC verification — when you complete identity verification, you upload copies of your government-issued ID and any supporting documents required. These are processed securely and not stored beyond the retention period defined in Section 7.
• Deposits and withdrawals — payment information is collected and partially recorded when you transact through GCash, Maya, or other supported payment channels. Full payment credentials are handled by the payment provider, not stored in plain form by 99ji.
• Platform usage — data about how you use 99ji — which games you play, how long your sessions run, which markets you bet on — is collected automatically as part of normal platform operation.
• Device and network data — your IP address, device type, and browser are captured automatically when you connect to the platform. This data is used primarily for security and geographic compliance purposes.
• Communications with support — if you contact our support team via chat or email, the content of those conversations is retained to resolve your query and improve our service.
• Cookies and similar technologies — see Section 9 for a full explanation of how 99ji uses cookies.

4 How We Use Your Data

Every piece of data 99ji holds about you is used for a specific, documented purpose. We do not use data for purposes beyond those listed here without either obtaining your consent or establishing a new legal basis.

• Running your account — verifying your identity at registration, processing logins, maintaining your bet history and wallet balance, and sending account notifications.
• Processing transactions — executing deposits, withdrawals, and bonus credits accurately and in a timely manner.
• Legal and regulatory compliance — fulfilling our obligations under Philippine gaming regulations, the Anti-Money Laundering Act, the Data Privacy Act, and any direction from the National Privacy Commission or other regulatory bodies.
• Fraud prevention and security — detecting and investigating suspicious activity, verifying that account activity is consistent with your normal usage patterns, and protecting the platform from manipulation.
• Responsible gaming — monitoring for patterns that may indicate problem gambling behaviour, enforcing self-exclusion requests, and maintaining deposit limit settings.
• Customer support — reviewing your account history and communications when you contact our support team so we can resolve your concern efficiently.
• Platform improvement — analysing aggregated, anonymised usage data to understand how the platform is used and where we can improve the experience for Filipino players.
• Marketing communications — with your explicit consent only, sending you information about promotions, new features, or relevant betting markets. You can withdraw this consent at any time via your account settings or by contacting support.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act, every processing activity requires a lawful basis. Here is how 99ji's processing activities are justified:

• Contract performance — most core data processing is necessary to deliver the services described in our Terms and Conditions. Without processing your identity data and financial data, we cannot legally operate your account.
• Legal obligation — KYC verification, AML reporting, and regulatory data retention are required by Philippine law. We have no discretion to skip these steps.
• Legitimate interests — fraud detection, platform security monitoring, and aggregated analytics are conducted under our legitimate interests as a responsible platform operator, balanced against your privacy rights.
• Consent — marketing emails, push notifications, and optional analytics cookies are processed only where you have given us specific, informed consent. This consent can be withdrawn at any point.

6 Who We Share Your Data With

99ji does not sell your personal data to third parties. Full stop. We share data only where it is necessary to operate the platform, comply with the law, or protect the safety of players and the integrity of our services.

The categories of recipients with whom 99ji may share personal data are:

• Payment service providers — GCash, Maya, GrabPay, Coins.ph, and banking partners receive the data necessary to process your transactions. They are contractually bound to handle this data securely and only for payment purposes.
• Identity verification providers — third-party KYC services that help us verify government-issued IDs and cross-reference watchlists as required by Philippine AML regulations.
• Fraud detection and security partners — specialist providers that help us identify suspicious activity patterns across large volumes of platform data.
• Regulatory authorities — Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other government bodies may receive data where we are legally required to report or respond to official inquiries.
• Legal and professional advisers — lawyers and auditors engaged by 99ji may access relevant account data under confidentiality obligations in the course of their professional services.
• Technology infrastructure providers — cloud hosting, database, and platform infrastructure providers who process data on 99ji's behalf under strict data processing agreements.

7 Data Retention

99ji retains your personal data for as long as is necessary for the purposes for which it was collected, or as long as required by Philippine law — whichever is longer.

• Account and identity data — retained for the duration of your account and for a minimum of five years after account closure, as required under AML and gaming regulations.
• Financial transaction records — retained for five years from the date of each transaction, in compliance with AMLC reporting requirements.
• Betting and game history — retained for five years from the date of activity. Anonymised aggregate data may be retained indefinitely for statistical purposes.
• Support communications — retained for three years from the date of the last interaction, unless the content is relevant to an ongoing legal matter.
• Marketing consent records — retained for as long as you have an active account, plus three years after closure, to demonstrate compliance with consent obligations.
• Technical and usage logs — retained for 12 months for security and fraud analysis purposes, then deleted or anonymised.

When data reaches the end of its retention period, 99ji deletes it securely or anonymises it so that it can no longer be linked to an identifiable individual.

8 How We Protect Your Data

99ji implements technical and organisational security measures proportionate to the sensitivity of the data we process. These include:

• TLS/SSL encryption for all data transmitted between your device and the 99ji platform.
• Encryption at rest for sensitive personal and financial data stored on our servers.
• Access controls — staff can only access personal data on a need-to-know basis, with access logged and reviewed periodically.
• Two-factor authentication available for player accounts to reduce the risk of unauthorised access.
• Penetration testing and vulnerability assessments conducted regularly by independent security specialists.
• Tokenisation of payment data — full payment credentials such as complete bank account numbers are never stored by 99ji; payment providers handle and tokenise this data.
• Incident response procedures — in the event of a data breach that poses a risk to your rights, 99ji will notify the National Privacy Commission within 72 hours and inform affected players promptly.

Despite our security measures, no internet-based platform can guarantee absolute security. You play an important role in keeping your account safe — use a strong unique password, do not share your credentials, and contact 99ji immediately if you suspect unauthorised access to your account.

9 Cookies & Tracking Technologies

99ji uses cookies and similar tracking technologies to make the platform work correctly, keep you logged in, remember your preferences, and understand how players use the site so we can improve it.

• Strictly necessary cookies — these are essential for the platform to function. They manage your session, keep you logged in, and maintain your security state. You cannot opt out of these without losing core platform functionality.
• Functional cookies — these remember your preferences such as language settings and display options. You can disable them, but the platform may not behave as you expect if you do.
• Analytics cookies — these help us understand how players navigate the platform so we can improve the experience. The data collected is aggregated and not linked to identifiable individuals. You can opt out via the cookie preferences panel.
• Marketing cookies — with your explicit consent, these allow us to show you relevant promotions and offers within the 99ji platform. We do not use third-party advertising networks that track you across other websites.

You can manage your cookie preferences at any time through your browser settings or the cookie preferences panel on the platform. Note that disabling certain cookies may affect how the platform works.

10 Your Rights Under RA 10173

The Philippine Data Privacy Act of 2012 gives you a set of rights over your personal data. 99ji is committed to honouring all of these rights. Here is what you can ask for and how to exercise each right:

• Right to Access — You can request a copy of the personal data 99ji holds about you at any time. We will respond within 15 business days of receiving a valid request.
• Right to Rectification — If any of your data is inaccurate or incomplete, you can ask us to correct it. Account details like your email or mobile number can be updated directly through your account settings; corrections to identity data require you to contact support.
• Right to Erasure — You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that where we are required by law to retain certain data (e.g., AML records), erasure requests for that data cannot be fulfilled until the legally required retention period has lapsed.
• Right to Object — You can object to processing of your data where it is based on our legitimate interests, including profiling for marketing purposes. Where your objection is valid, we will cease the processing in question.
• Right to Block or Suspend Processing — You can request that we pause processing your data while we address a concern about its accuracy or the lawfulness of our processing.
• Right to Data Portability — You can request a copy of your data in a structured, commonly used, machine-readable format. This applies to data you provided to us directly and that we process on the basis of your consent or contract performance.
• Right to Lodge a Complaint — If you believe 99ji has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can address your concern directly.

To exercise any of these rights, contact our Data Protection Officer at privacy@99ji.best. We will acknowledge your request within 3 business days and aim to resolve it within 15 business days.

11 Children & Minors

99ji's services are strictly for individuals aged 21 years and over. We do not knowingly collect personal data from anyone under 21. If we discover that a person under 21 has created an account, we will immediately close that account, delete the associated data, and return any deposited funds to the originating payment source after completing the necessary verification.

If you believe a minor may have created a 99ji account, please contact our support team immediately at support@99ji.best so we can investigate and take action.

12 Changes to This Policy

99ji may update this Privacy Policy from time to time to reflect changes in our practices, new regulatory requirements, or platform developments. When we make material changes, we will notify active players by email or in-platform notification at least 7 days before the changes take effect.

The date at the top of this page reflects when the policy was last updated. We encourage you to review this page periodically. Continued use of the 99ji platform after an updated policy takes effect constitutes acceptance of the revised terms.

13 Contact Our DPO

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 99ji handles your personal information, please get in touch with our Data Protection Officer:

• Email: privacy@99ji.best
• General support: support@99ji.best

Our DPO is registered with the National Privacy Commission as required under RA 10173 and is your primary point of contact for all data protection matters relating to your 99ji account.